Kano Calculator will help you to to calculate results of survey in Kano model-format by semi-automated mode.
Please read great article of Daniel Zacarias about Kano Model if you have no what is it.
5 easy steps
1. Conduct Survey for your customers
We use Google Forms because it is easy to create and get answers from this service.
2. Wait for the answers
Recomed to wait for at least 50 answers. Open all answers inside Google Sheets.
3. Put your answers inside Kano Calculator
Open the calculator, click on the sheet "Original Answers" and put there all answers that you have
4. Make a mapping of your ideas
Make a mapping of Row & Answers inside Kano Calculator. Click on the menu element "Kano Calculator → Setup Calculator" and put your ideas name and row numbers with answers. Also you could put row number with NPS if you asked NPS in your survey. Safe your mapping setup.
5. Get Results
Click on the button "Calculate results", and after several minutes you will get the answers.
You will get
Visualisation of results
Safe your results as a picture or share through google sharing func
You can also easely calculate NPS results
Be each idea you will see statistical deviations of results
Exclude manual work
You will get results in several minutes without manual work
How to start?
Make a copy of Calculator inside Google Sheets and after that click on the button "Kano Calculator -> Setup calculation". After approving some permissions you may start calculation
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